Please add some guardrails when changing project-associated recurring invoices
M
Michelle Beal
Actually not sure if this is a bug fix or a feature request
To keep a long story as short as possible, I have a recurring invoice that kicked off from an agreement, so it’s associated with a project, and I needed to change the rate.
I went into the recurring invoice to change the line item there, it let me edit it, and I was able to hit save. I’d done this a couple months ago when a clients rate needed to be increased and it worked fine and has been invoicing correctly since.
This morning I woke up to a notification that the payment had process with the original, higher amount.
So I went in and replicated exactly what I did before.
It does allow me to save it but then it quietly reverses all changes after saving, which then of course my client was overcharged lol.
So then I deleted that invoice outright, started a new one and added a new line item with the new rate. Hit save.
Now the total shows the new rate PLUS the original rate. So I go in, and NOW the original line item is there, greyed out, and upon hovering over it it tells me to go into the clients project to change the recurring payment settings.
So I know that know and I’ve refunded them via stripe blah blah
But what I’m suggesting here is adding guardrails… example: having that line item greyed out and telling me upon hovering to go to projects to modify it would have been perfect if it had been there when I went to modify the invoice the first time, but instead it allowed the changes AND the save without any errors or anything before it just silently reversed any changes I made.