Mobile app IU issues with text messages and notes
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Brook Lefkowitz
When I send a text message to a client, the screen goes blank. I have to exit out of the text screen and re-enter it to see the text I sent.
Additionally, editing and adding notes is extremely clunky and unreliable. This goes for anywhere it exists, the main "notes" on the app dashboard, client notes, etc. The save button is either too small, too close to the text box, or is just not working correctly, I can't tell. I also discovered if you accidentally tap outside of the note it will erase everything you just did.
It may be worth noting here that there is another suggestion for an "autosave" feature for notes. If this were implemented it would assumably also fix the note issue.
Everything discussed above is in reference to the mobile app only. These issues don't seem to exist on computer browser.
Geoff Mina
Would you mind sharing some screen shots of what you are seeing? Seems to be an Android issue as not seeing this on the iOS build.
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Brook Lefkowitz
Geoff Mina These may be glitches/bugs instead of usability? I'm not entirely sure. It seems to mostly do the text issue with the clients I text with the most and have more text history with. It is hard to duplicate with a new text conversation. I am on android 15 with a Google Pixel 7 Pro if that helps. I tried to get some screenshots, but as I said. It is glitchy/unreliable, making it difficult to duplicate. I also noticed while testing that it will remove multiple notes in mobile app when deleting a single note (second note didn't save before deleting first note? not sure). You can see in the image though how the text formatting covers the "save" button, so you have to click out to "save", but sometimes that deletes the note you just made. There is also no indication a note was successfully saved if you do manage to hit the button.
Happy to provide any additional troubleshooting info.
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Brook Lefkowitz
Annnd those uploaded all out of order. Love it. Lol
Geoff Mina
Brook Lefkowitz: thanks! Iāll figure out the order :)