Mobile PDF viewing issues
S
Sallyanne Earles
Our clients who use their iPhone to manage their client portal cannot view multi page PDF documents. There seems to be a browser limitation that affects how Safari displays multi-page PDFs inline.
This is impacting our client experience, as some are not very tech savvy and this proves a big issue for some. We currently require them to download the PDF to be able to view them which is defeating the object of us having these to view in the client portal.