Task comment to Ticket comment
Kylie Richardson
I'd really like this feature too. It doesn't make sense that a public comment on the task syncs back to a private comment on the ticket. We create tasks from tickets as a lot of the time the time worked against these has to be against a recurring project. So we work more in the tasks than the tickets, and it's a pain to have to go back to the ticket each time we want to add a comment for the client to be notified about.